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AI receptionist for clinics

Never miss
a patient call.

Sophie is an AI receptionist for clinics in New Zealand and Australia. She answers when your team can’t and books patients into your diary.

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First 25 calls free.
Works with
  • Gensolve
  • Cliniko
  • Nookal
AI reception for Gensolve clinics
Try a conversation Free trial · 25 calls

Meet Sophie.

Your receptionist at Harbour Physiotherapy

A live AI conversation. No signup needed.

Try: “I’m a new patient. Can I book for next week?”

A quiet clinic reception with timber joinery, green chairs and soft morning light
Built for the front desk.Physiotherapy · Dental · General practice · Allied health

Answered, booked
and in your diary.

  • Every call answered

    Busy desk, lunch break, 7am or after hours.

  • Booked into your diary

    New and returning patients, in Gensolve, Cliniko or Nookal.

  • Your clinic’s answers

    Prices, parking, ACC and what to bring.

  • A person when it matters

    Sophie transfers the call or leaves your team a note.

Incoming call7:42am, before the desk opens
  1. Sophie

    Harbour Physio, you’re speaking with Sophie, the AI receptionist. How can I help?

  2. Caller

    I’m a new patient. Can I get in this week?

  3. Sophie

    Yes. I have Tuesday at 10am or Thursday at 2pm. Which suits?

  4. Caller

    Thursday at 2, please.

Booked: Thursday, 2pmNew patient, initial consultation. Added to your diary.
An example call. Booking depends on your connected system and agreed rules.

We set it up.
You forward your calls.

No new software for your team to learn. Your first 25 calls are free.

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  1. 01

    Tell us about your clinic

    A 15-minute chat. We write Sophie’s script from your website and your answers.

  2. 02

    We connect your diary

    Gensolve, Cliniko or Nookal, with the booking rules you choose.

  3. 03

    Forward your calls

    Missed calls, after hours or every call. We walk you through it.

A little help.
A lot more time for patients.

  • First 25 calls free
  • Month to month, no lock-in

Prices in NZD $ excl. GST

100 calls

$8.19 a day

$249/month

$0.83 per included minute

Shared by inbound & outbound calls

  • Inbound calls answered
  • Outbound calls included
  • Books into your diary
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300 minutes

Recommended

200 calls

$14.79 a day

$450/month

$0.75 per included minute

Shared by inbound & outbound calls

  • Inbound calls answered
  • Outbound calls included
  • Books into your diary
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600 minutes

350 calls

$24.16 a day

$735/month

$0.70 per included minute

Shared by inbound & outbound calls

  • Inbound calls answered
  • Outbound calls included
  • Books into your diary
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1,050 minutes

500 calls

$34.52 a day

$1050/month

$0.70 per included minute

Shared by inbound & outbound calls

  • Inbound calls answered
  • Outbound calls included
  • Books into your diary
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1,500 minutes

More than one clinic?

Let’s find a plan that fits your practice.

Talk pricing with us

More than the phones.

The same team builds the other software your clinic needs.

Accounting and admin

Invoices, payment follow-ups and reporting that connect.

Website chatbots

Answer patient questions online and hand over to your team.

Integrations and custom tools

Make the software you already use work together.

Tell us what’s slowing you down
A small team

You’ll know who’s building it.

Bilal and Saif set up your clinic, answer your questions and tune Sophie with you.

A little about Halo

Questions
clinics ask.

Ask us anything

Yes. Sophie says she is an AI receptionist at the start of every call.

Gensolve, Cliniko and Nookal. We confirm the connection and your booking rules before you go live. Using something else? Tell us and we’ll check what it supports.

Usually, yes. You forward the calls you choose to Sophie: missed calls, after hours or every call. We check the forwarding with your phone provider.

Sophie transfers the call or passes a message to your team, using rules you set. She does not give clinical advice or emergency support.

We set Sophie up with your clinic’s greeting and booking rules, and she answers her first 25 calls free. If you’d like to keep her, you pick a plan. You pay nothing before that.

300 minutes for NZ$249/month; 600 minutes for NZ$450/month; 1050 minutes for NZ$735/month; 1500 minutes for NZ$1050/month. Call estimates use an average of 3 minutes. Prices exclude GST. Month to month, with extra usage agreed before you start.

Yes. Every plan includes outbound calls. Inbound and outbound calls share the plan’s included minutes.

We agree what information Sophie needs, who can access it, which providers process it and how long it is kept, before she takes a real call. The public demo is for fictional details only.

Read our privacy policy

Yes. We also build accounting and admin workflows, website chatbots and connections between the systems you already use. We build the software. Your accountant still looks after the accounts.

Stop sending patients
to voicemail.

Start with 25 free calls. We set Sophie up with you, and you decide after that.

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